Our Values

Founded on a love of food

Our values reflect what we are and how we do things. They are our foundation stones and they make us feel proud of working at bartlett mitchell.

F – FUNDAMENTALLY FOOD

We love food. Every ingredient we use is the best we can afford. Seasons rule our kitchen. We cook as if we are cooking for ourselves. Our role as chefs is extracting flavour; seasoning is a true skill, so we taste, taste and taste again.

O – OBSSESSIVE ABOUT OUR PEOPLE

Our success comes from our people. To attract and keep the right people, we recognise, reward and develop them. We’re friendly and approachable. Our teams feel special because they know we care about them.

O – OPEN AND HONEST

Being straightforward and doing what we say shows we have integrity, and an ethical, honest approach to business.

D – DEDICATED TO OUR CUSTOMERS

Being dedicated means delivering what we promise. Great customer care involves getting to know our customers so well that we can anticipate their needs and exceed their expectations.

I – INNOVATION IN ALL WE DO

For us, innovation means using our imagination. We challenge the norm and create new, original ideas that improve what we have.

E -ENTREPRENEURIAL TEAMS

As entrepreneurs, we use our initiative and time to take calculated risks to improve what we are doing. We make things happen. We value fresh ideas. We are adventurous but never reckless. Clients will judge our success on results.

S – SUPPORT YOU CAN TRUST

Trust is something we have to earn. We earn it by being personable, building close relationships with our clients, team members and customers. Our knowledge and experience mean we speak with intelligence and authority. We are thorough in our approach. As a result, our customers have confidence in us.